At Deco Console, we strive to provide our customers with high-quality furniture and a satisfying shopping experience. If you are not entirely satisfied with your purchase, we are here to help. Please read our return and refund policy carefully to understand your rights and options.

1. Return Eligibility

You can return an item within 15 days of receiving it if:

  • The item is in its original condition, unused, and in the original packaging.
  • You have the receipt or proof of purchase.

2. Non-Returnable Items

Certain items cannot be returned, including:

  • Custom-made or personalized items
  • Items marked as non-returnable at the time of purchase

3. Return Process

To initiate a return, please follow these steps:

  1. Contact our customer service team at info@decoconsole.com or +212 611040232 to request a return authorization.
  2. Provide your order number and the reason for the return.
  3. Once your return is authorized, we will provide you with instructions on how to return your item.

4. Refunds

Upon receiving and inspecting your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your cash on delivery method or other agreed methods of refund within a certain amount of days.

5. Return Shipping

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 15 days of receiving the item. We will arrange for a replacement or refund as appropriate.

7. Changes to This Policy

We may update this Return and Refund Policy from time to time. Any changes will be posted on this page with an updated revision date. Please review this policy periodically to stay informed about our return and refund practices.

8. Contact Us

If you have any questions about this Return and Refund Policy or need assistance, please contact us at: